Return Policy Information
At Davis Jewelry Designs, we want you to be completely satisfied with your handcrafted jewelry. Our return policy is designed to ensure a smooth and fair process. Please review the details below to understand our guidelines.
Condition for Returns
To be eligible for a return, your jewelry must be in its original, unworn condition. This means the item should be free from any signs of wear, damage, or alteration. Please ensure that all original packaging, including boxes, pouches, and tags, are included with your return.
Return Timeframe
You have 14 days from the date of delivery to return an item for a full refund or exchange. Please note that custom or personalized items are final sale and cannot be returned or exchanged unless they arrive damaged or defective. We encourage you to inspect your order immediately upon receipt.
Return Shipping Costs
Customers are responsible for all return shipping costs. We recommend using a trackable shipping service or purchasing shipping insurance. Davis Jewelry Designs cannot guarantee that we will receive your returned item, and we are not responsible for items lost or damaged during return shipping.
Non-Returnable Items
Please be aware that custom or personalized items are final sale and not eligible for return or exchange. This exclusion applies unless the item arrives damaged or defective. We take great care in crafting these unique pieces to your specifications, and we appreciate your understanding.
Need Assistance?
If you have any questions or concerns regarding our return policy, please don't hesitate to contact us. We're here to help ensure your experience with Davis Jewelry Designs is exceptional.